Everlucent Vault

Terms & Conditions

These terms govern your purchase and use of continuing education courses and clinical tools sold by Everlucent Vault LLC at everlucentvault.com. By purchasing or using the service, you agree to them.

Last updated August 16, 2026 · Everlucent Vault LLC

1. Who you are contracting with

The service is owned and operated by Everlucent Vault LLC, a limited liability company registered in the United States ("Everlucent Vault", "we", "us"). Contact: support@everlucentvault.com.

2. Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns, and is responsible for collecting and remitting applicable sales tax and VAT. Purchases are also subject to Paddle's buyer terms and privacy notice available at paddle.com.

3. The service and pricing

We sell enduring, self-paced continuing education activities for licensed healthcare professionals, together with downloadable and web-based clinical reference tools. Prices are shown in US dollars and are exclusive of tax; applicable tax is calculated at checkout based on your location. Access to purchased content is granted to a single named learner immediately after successful payment.

4. Accounts

You must provide accurate registration information and keep your credentials confidential. You are responsible for all activity under your account. Accounts and course access are personal and may not be shared, resold, or transferred.

5. License and intellectual property

All course content, slides, decision trees, SmartPhrases, handouts, calculators, text, graphics, and software are owned by Everlucent Vault LLC or its licensors and are protected by copyright and trademark law. Everlucent Vault™ is a trademark of Everlucent Vault LLC.

Subject to payment and these terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access the content for your own professional education and to use the clinical templates and patient handouts within your own clinical practice. You may not copy, redistribute, publish, resell, sublicense, host for others, use for group training beyond your purchased seat, or use the content to train machine learning models, without our written permission.

6. Acceptable use

You agree not to:

  • share account credentials or course access with any other person;
  • download, scrape, mirror, or bulk-extract content by automated means;
  • misrepresent your identity, credentials, or completion of an activity;
  • upload unlawful, infringing, harmful, or protected health information;
  • attempt to breach, probe, or disrupt the security or availability of the service; or
  • use the service in violation of any applicable law or professional regulation.

7. Continuing education credit

Contact hours are awarded only after you complete the required activity components, achieve the stated passing score on the post-test, and submit the activity evaluation. Certificates are issued electronically. It is your responsibility to confirm that the activity meets your licensing board's requirements. We retain completion records and report participation data to our accreditor as required.

8. Clinical disclaimer

Content is provided for professional education only and is not medical advice, does not establish a clinician-patient relationship, and does not replace independent clinical judgment, current prescribing information, or local protocols. Verify all doses, indications, and contraindications before use.

9. Refunds

Refunds are governed by our Refund Policy.

10. Suspension and termination

We may suspend or terminate your account and revoke access, with or without notice, if you breach these terms, share or resell access, engage in fraud or chargeback abuse, or use the service unlawfully. Where the breach is minor and curable we will normally give you notice and an opportunity to fix it. You may stop using the service at any time; on termination for breach, no refund is due beyond any refund required by law or by our Refund Policy.

11. Availability, changes, and warranties

We aim to keep the service available and current, and may update course content to reflect new evidence. We may modify or discontinue features, and will give reasonable notice before materially reducing access to a purchased activity. Except as expressly stated and to the extent permitted by law, the service is provided "as is" without warranties of any kind.

12. Limitation of liability

To the maximum extent permitted by law, Everlucent Vault LLC is not liable for indirect, incidental, special, or consequential damages, or for any clinical decision made in reliance on the content. Our total aggregate liability arising from the service is limited to the amount you paid for the relevant activity in the twelve months before the claim. Nothing limits liability that cannot lawfully be limited.

13. Governing law and changes to these terms

These terms are governed by the laws of the United States and the state in which Everlucent Vault LLC is organized, without regard to conflict-of-law rules. We may update these terms and will post the revised version here with a new date; continued use after changes means you accept them. Questions: support@everlucentvault.com.